Shangri-La has, in the past 3 years, already received two Certificate of Excellence Awards from Trip Advisor (for both 2013 and 2014 respectively) and received its first Traveller’s Choice Award in 2014 in the same category. What makes the award even more prestigious is the position in which Shangri-La finds themselves this year. Shangri-La jumped from their previous position of #25 to #17.
“This is magnificent,” says General Manager Ken Strydom. “We’ve worked extremely hard this past year and we’re delighted that our guests’ reviews have resulted in us receiving this award. We strive for memorable experiences, and when we read our guests’ feedback on Trip Advisor, it is heart warming to see and know that we have achieved it.”