In what has become a global platform for guests to review their hotel and restaurant experiences, TripAdvisor has been awarding establishments worldwide based on guest feedback for over a decade. South of Africa is proud to announce that two of their hotels, namely the 5-star Abalone House & Spa and the 4-star Shangri-La Country Hotel & Spa, are recipients of the 2019 TripAdvisor Certificate of Excellence.
This makes Abalone House’s 8th consecutive win since receiving its first award in 2012, and also makes it Shangri-La’s fifth award, having received this honour for 4 years in a row from 2012 – 2016.
“It is a welcome return for Shangri-La,” says Managing Director Stef Venter, “considering the tremendous changes we have brought about at the hotel these past two years.” Shangri-La’s hotel rooms are currently being renovated following the completion of its main building and bar earlier this year. “It shows that our guests appreciate what we’ve done to enhance their experience; and it has taken Shangri-La to a new level of decadence.”
Team Abalone House is just as thrilled with its award, and General Manager Dirk Jansen said that “despite our remote location on the West Coast, guests still take the 90 minute journey from Cape Town for a getaway of luxury and spoils. We love taking care of our guests and every review we receive on TripAdvisor is both heart-warming and inspiring to the entire team here in Paternoster.”